Privacy policy
1. Scope
Scan-Match / Captag attaches the utmost importance and care to the protection of privacy and personal data, as well as to compliance with the relevant legal provisions.
The European Regulation on the protection of personal data (GDPR) provides that personal data must be processed in a lawful, fair and transparent manner. Thus, this privacy policy (hereinafter "Policy") aims to provide you with simple, clear information on the processing of personal data concerning you, in particular in the context of your browsing on our website, the the use of our Web app (hereinafter the "platform") or participation in the events that we organize. If you have any questions or complaints regarding Scan-Match / Captag's compliance with this Policy, our DPO is there to answer all your requests, in particular to exercise your rights under the LIL and the GDPR, relating to your personal data. You can reach him by email at the following address: dpo@captag.fr.
2. Data controller
As part of all of our activities, Scan-Match / Captag collects and uses personal data relating to you, natural persons (hereinafter “data subject”).
For part of the processing carried out, Scan-Match / Captag determines the means and purposes as controller within the meaning of the regulations relating to personal data, and in particular the EU Regulation 2016 /679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
3. Subcontractor
As part of your participation in events or your browsing on our platform, Scan-Match / Captag collects and processes personal data on behalf of the data controller who benefits from the service. This controller is most often the organizer of the event, which uses the services of Scan-Match / Captag.
For these processing operations, Scan-Match / Captag therefore acts as a subcontractor within the meaning of the regulations relating to personal data, and in particular of Regulation EU 2016/679 relating to the protection of natural persons with regard to the processing of personal data and the free movement of such data.
4. What data do we collect and how?
As part of our various activities, you send us a certain amount of information about yourself, some of which is likely to identify you (“personal data”). This is particularly the case when you browse our platform, when you browse our website, when you apply to us...
The categories of personal data collected about you may vary depending on the relationship you have with Scan-Match / Captag, the main ones being:
- Identification data: this includes any information that would allow us to identify you, such as your surname, first name, telephone number, postal or e-mail address, as well as any information provided by you in the context of your contact request and, if applicable, the content of the message, as well as any information subsequently communicated during your exchanges with Scan-Match / Captag.
- Data from personal life: family situation, number of children.
- Data from professional life: job, category of activity, place of work, skills.
- Login data: these are all the information we need to access your personal account, such as the password, and other information necessary for authentication and access to an account, or your browsing data, such as your IP address or the history of your activity on our platforms.
Scan-Match / Captag ensures that the collection of your Personal Data is relevant, adequate, not excessive and strictly necessary for its activities.
You are informed that certain information is essential to benefit from our services (for example, when you fill out a collection form, this information is marked with an asterisk). If you do not communicate them to us, we will not be able to provide you with the services concerned.
4. What data do we collect and how?
As part of our various activities, you send us a certain amount of information about yourself, some of which is likely to identify you (“personal data”). This is particularly the case when you browse our platform, when you browse our website, when you apply to us...
The categories of personal data collected about you may vary depending on the relationship you have with Scan-Match / Captag, the main ones being:
- Identification data: this includes any information that would allow us to identify you, such as your surname, first name, telephone number, postal or e-mail address, as well as any information provided by you in the context of your contact request and, if applicable, the content of the message, as well as any information subsequently communicated during your exchanges with Scan-Match / Captag.
- Data from personal life: family situation, number of children.
- Data from professional life: job, category of activity, place of work, skills.
- Login data: these are all the information we need to access your personal account, such as the password, and other information necessary for authentication and access to an account, or your browsing data, such as your IP address or the history of your activity on our platforms.
Scan-Match / Captag ensures that the collection of your Personal Data is relevant, adequate, not excessive and strictly necessary for its activities.
You are informed that certain information is essential to benefit from our services (for example, when you fill out a collection form, this information is marked with an asterisk). If you do not communicate them to us, we will not be able to provide you with the services concerned.
5. Why do we collect your personal data and how?
We collect your personal data for specified purposes and on different legal grounds.
| Purposes | Personal data collected | Legal basis for processing | Storage period |
| As part of the organization of an event, Scan-Match / Captag may process your personal data as follows as subcontractor on behalf of the event organizer: | |||
We process this data for the purpose of:
|
|
Necessary for the performance of a contract | Data retention for a period of 2 months from the end of the service unless explicitly requested by the organizer, for example to maintain the platform for a longer period. |
| In the context of your browsing on our commercial website, Scan-Match / Captag processes personal data in particular as follows as controller : | |||
| We process this data for the purpose of processing your request for quotation and contact. |
|
Legitimate interest | Retention of quotes for 5 years from their signature Retention for the time necessary to process the contact request. |
| As part of the management of its professional relations, Scan-Match / Captag processes personal data in particular as follows as controller: | |||
We process this data for the purpose of:
|
|
Contract | Retention for the duration of the contractual relationship and 2 years after the end of the relationship. |
| We process this data for the purpose of managing the billing of our customers. |
|
Legal obligation | Retention of accounting documents and supporting documents for ten years in accordance with applicable regulations (Article L123-22 paragraph 2 of the Commercial Code) |
| We process this data for the purpose of carrying out B2B prospecting operations. |
|
Legitimate interest | Retention 3 years from the last contact with the prospect or until unsubscription (via the unsubscribe link) in accordance with the recommendations of the CNIL. |
| As part of its recruitment operations, Scan-Match / Captag processes personal data as follows in particular as controller: | |||
| We process this data for the purpose of managing the recruitment of candidates and contacting you in the event of an offer corresponding to your profile. |
|
Execution of pre-contractual measures | If the candidate is selected, retention for the duration of the contractual relationship and 5 years after the end of the relationship. If the candidate is not selected, no data retention. |
We may also process and store certain personal data in order to fulfill our legal or regulatory obligations, and in order to enable us to exercise our rights (for example to lodge an appeal before any court) or for statistical or historical purposes.
6. Do we share your personal data?
Your data is transmitted to the internal services of Scan-Match / Captag and to the organizing companies, only when strictly necessary for the achievement of the purposes described above.
We may also be required, for certain processing purposes, to share your data with our service providers that we use, in particular:
- Hosting providers;
- Maintenance and technical support service providers;
- Mailing providers;
- Customer support providers…
However, this sharing of data is only carried out when it is necessary for the execution of our contract with you. In addition, they are only provided with the information they need to perform the service. They contractually undertake not to use the data for purposes other than those initially planned. We make every effort to ensure that these third parties maintain the confidentiality and security of your data.
Finally, your data may also be transmitted to legal or regulatory authorities, in order to comply with our legal obligations.
In these last two cases, like the service providers, only the necessary data is provided, and we make every effort to maintain their confidentiality and security.
We do not sell your data.
7. Are your data transferred to third countries?
Scan-Match / Captag strives to store personal data in France, or at least within the European Economic Area (EEA). However, it is possible that the data we collect when you use our platform or as part of our services may be transferred to other countries, for example when some of our service providers are located outside the European Union.
In the event of such a transfer, we guarantee that the transfer takes place:
- Or to a country providing an adequate level of protection, i.e. a level of protection equivalent to what European regulations require;
- Either it is governed by standard contractual clauses;
- Or it is governed by internal company rules.
8. How long do we keep your data?
We keep your personal data only for the time necessary to achieve the purpose for which we hold this data, in order to meet your needs or to fulfill our legal obligations (see 5. "Why do we collect your data personal and how?")
Retention times vary depending on several factors, such as:
- Needs related to Scan-Match / Captag activities;
- Contractual requirements;
- Legal obligations;
- Recommendations from supervisory authorities.
9. How do we guarantee the security of your data?
Scan-Match / Captag is committed to protecting the personal data processed in the course of its activities against any loss, destruction, alteration, unauthorized access or disclosure.
Thus, we implement all appropriate technical and organizational measures, depending on the nature of the data and the risks that their processing entails, to preserve their security and confidentiality.
These measures may in particular include practices such as limited access to Personal Data by Scan-Match / Captag employees due to their duties, contractual guarantees in the event of recourse to an external service provider, the performance privacy impact studies, regular reviews of practices and procedures on Scan-Match / Captag information systems, physical and/or logical security measures (secure access, authentication process, copies backup, anti-virus software, firewall, etc.).
10. What cookies do we use on our site
10.1 What is a cookie?
Cookies are data placed on your computers or mobiles. They are distinguishable by their unique identifiers, associated with your computers or telephones. These allow you to avoid having a bad consumer experience on your favorite sites, since they remember your actions and preferences. Thus, you do not need to enter your browsing preferences each time you use it, such as location, font or language.
These “cookies” are stored in RAM on your computer. They do not allow us to identify you; on the other hand, they record information relating to the navigation of your computer on the Site (the pages that you have consulted, the date and time of the consultation, etc.) that we can read during your subsequent visits.
For all Data Processing related to the collection of cookies, Scan-Match / Captag determines the means and purposes of the Processing. Thus, Scan-Match / Captag acts as Data Controller, within the meaning of the Regulations relating to Personal Data, and in particular Regulation (EU) 2016/679 relating to the protection of natural persons with regard to the Processing of Personal Data and the free movement of such Data.
Scan-Match / Captag attaches the greatest importance and the greatest care to the protection of privacy and personal data, as well as to compliance with the provisions of the Applicable Legislation.
This Cookies Policy (hereinafter the "Policy") aims to provide you with simple, clear information on how your Data is collected through cookies placed on the Internet.
10.2 Are cookies placed when you browse our platforms?
During your first visit to the Website, a banner informs you of the presence of these cookies and invites you to indicate your choice. Cookies requiring your consent in accordance with the regulations are only deposited if you accept them. You can inform yourself at any time and configure cookies to accept or refuse them by going to the Cookie management link at the bottom of each page of the site or by configuring your browser.
10.3 What data is collected through cookies?
All data relating to a terminal at a given time can be collected via cookies, in particular:
- One or more technical identifier(s) to identify your internet box
- The date, time and duration of connection of a terminal to a Website;
- The Internet address of the originating page of the terminal accessing the Website;
- The type of operating system of the terminal (ex: Windows, MacOs, Linux, Unix, etc.);
- The type and version of browser software used by the terminal (Internet Explorer, Firefox, Safari, Chrome, Opera, etc.);
- The brand and model of the mobile device or tablet;
- Possible download errors;
- The language in which the browser software used by the terminal is used;
- The characteristics of the content consulted and shared;
10.4. What are the purposes of the cookies and trackers collected?
Operating cookies
They are necessary for the operation of the website and allow you to use the main functionalities of the site and in particular to record information between two consultations of the site on the same device. They do not require your prior consent. These cookies are essential for the proper functioning of the Site. These cookies are valid for 6 months.
Navigation plotters
They make it possible to follow your journey on the platform in order to identify the pages visited and the content consulted. They are only used within the framework of this platform and are communicated only to the organizer of the event. These tracers have a duration of 2 months from the end of the service unless explicitly requested by the organizer, for example to maintain the platform for a longer period.
10.5. Who places cookies on the website?
The entities depositing cookies on the website are:
- The publisher of the site is Scan-Match / Captag;
- Scan-Match / Captag's subcontractors, namely the technical service providers who process your Browsing Data on behalf of Scan-Match / Captag;
10.6. How to configure cookies on web browsers?
You have the choice to configure your browser to accept or refuse all cookies, to delete cookies periodically or to see when a cookie is issued, its validity period and its content, and refuse to save it on your hard drive.
You can at any time choose to block or deactivate these cookies by setting the internet browser on your computer, tablet or mobile, in accordance with the instructions established by your internet browser provider and appearing on the Websites mentioned below. :
On Internet Explorer
Open the “Tools” menu, then select “Internet Options”; click on the “Confidentiality” tab then the “Advanced” tab choose the desired level or follow the following link: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
On Microsoft Edge
Open the “Tools” menu, then select “Internet Options”; click on the “Confidentiality” tab then the “Advanced” tab choose the desired level or follow the following link: https://support.microsoft.com/fr-fr/help/4027947/microsoft-edge-delete-cookies
On Mozilla Firefox
Open the “Tools” menu, then select “Options”; click on the "Privacy" tab then choose the desired options or follow this link: https ://support.mozilla.org/en/products/firefox/protect-your-privacy/cookies
On Safari Mac/IPhone/IPad
Choose “Safari > Preferences” then click on “Security”; In the "Accept cookies" section, choose the desired options or follow this link: https://support.apple.com/fr-fr/HT201265
On Google Chrome
Open the configuration menu (wrench logo), then select “Options”; click on “Advanced options” then in the “Privacy” section, click on “Content settings”, and choose the desired options or follow the following link: https://support.google.com/chrome/answer/95647?hl=fr
On iOS
https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
You can also type "cookies" in the "help" section of your browser to access the configuration instructions. For more details, you can also consult the CNIL website: https://www.cnil.fr/cnil-direct/question/198
11. What are your rights?
On the personal data we collect/process, you can exercise the following rights:
- A right of access (Article 15 of the GDPR): you have the right to request access to the personal data we hold about you, and you can request a copy (find out more);
- Right of rectification: you can request rectification of any inaccurate data concerning you;
- A right to deletion (article 17 of the GDPR): you can request the deletion of your personal data in certain circumstances (learn more);
- A right to portability (article 20 of the GDPR): under certain conditions you can receive all the personal data concerning you that you have provided to us, in a structured format. You also have the right to demand that we transmit them, as far as possible, to another controller (find out more);
- A right to object to processing by invoking legitimate interests (Article 21 of the GDPR) (find out more);
- A right to withdraw consent at any time (article 7-3 of the GDPR) (find out more);
- A right to restriction of processing (Article 18 of the GDPR): you have the right to restrict the processing of your data if:
- You dispute the accuracy of your data, until we verify its accuracy;
- The processing is unlawful but you do not want us to delete your data;
- We no longer need your personal data for the purposes of the processing, but you need their data in order to bring, assert or defend yourself against legal claims;
- You object to the processing based on related grounds pending verification whether our compelling legitimate grounds for continuing the processing override those interests;
- If such personal data is subject to such limitations, we will only process your data with your consent, or for the purpose of establishing, asserting or defending against legal claims (find out more);
- A right to define the fate of your data after your death and to choose whether or not we communicate your data to a third party that you have previously designated (Law for a Digital Republic) ( learn more).
You can exercise all of these rights on simple request to the Data Protection Officer (DPO) of Scan-Match / Captag, at the following address: dpo@captag.fr.
When you send us a request to exercise your right, you are asked to specify as much as possible the scope of the request, the type of right exercised, the processing of personal data concerned, and any other useful element, in order to to facilitate the processing of your request.
In addition, in case of reasonable doubt about your identity, you may be asked for proof of identity.
If you believe, after contacting us, that your rights to your data are not respected, you can file a complaint with the National Commission for Computing and Liberties (CNIL).
12. How to contact us?
You can contact us by email at the following address dpo@captag.fr..
13. Update of this Policy
This policy may be regularly updated to take into account changes in the regulations relating to personal data.
Date of last update 25/07/2024.
